| Role | File |
|---|---|
| Technical Consultant | ET_Ru027.doc |
| System Administrator | ET_Ru022.doc |
| Business Process Team Member | ET_Ru010.doc |
| Help Desk Provider and Manager | ET_Ru015.doc |
| Technical Project Manager | - |
| Support Manager | - |
| Support Team Member | - |
| SAP Technical Program Manager | - |